Orders:
1. How can I contact An-nisaa Parda?
You can reach us via the contact form on this page, email us at info@parda.an-nisaa.com, or call our customer support line at +923250000209.
2. How can I ensure that I've completed my purchase correctly?
After placing your order, you will receive a confirmation message. If you do not receive a call or message, please contact us on +923250000209 via Whatsapp.
3. How can I determine the right size for my order?
You can use the size chart available on our website to find your perfect fit. If you’re unsure, contact us on +923250000209 via WhatsApp for assistance.
Shipping & Returns:
1. What if I added the wrong delivery address?
Check your order status immediately. If it hasn’t been shipped, contact us so we can update the address. Once shipped, changes may not be possible.
2. How can I track my order?
After shipping, you’ll receive a tracking number and a link. Open the link, enter your tracking number, and check your order status.
3. How long does delivery take?
Delivery times vary by location. Typically, orders are delivered within 3–7 business days locally.
4. What should i do if i recieve a defective item or wrong order?
Contact us immediately with your order number and photos of the item. We will arrange a replacement or refund.
5. Are there shipping charges?
Shipping charges are PKR 250/- for every order.
Payment:
1. What payment methods do you accept?
Currently, we only accept Cash on Delivery (COD).